Dealers wishing to return merchandise to Biotrol must obtain prior return authorization. Authorization for returned goods may be easily obtained by calling Biotrol at 1-800-822-8550. A 15% restocking charge is applied on returned goods.

All Biotrol products carry a 30-Day Doctor Satisfaction Guarantee, and must be returned to the dealer. Credit will not be issued to product that is not returned within the 30 day period. Expired Biotrol product is not eligible for return.